{"id":199941792,"date":"2020-11-06T11:33:22","date_gmt":"2020-11-06T10:33:22","guid":{"rendered":"https:\/\/www.shellrent.com\/blog\/?p=199941792"},"modified":"2020-11-06T11:54:32","modified_gmt":"2020-11-06T10:54:32","slug":"nuova-livechat-supporto-commerciale-immediato","status":"publish","type":"post","link":"https:\/\/www.shellrent.com\/blog\/nuova-livechat-supporto-commerciale-immediato\/","title":{"rendered":"Nuova Livechat: supporto commerciale immediato"},"content":{"rendered":"\n<p>Abbiamo lanciato la nuova <a href=\"https:\/\/www.shellrent.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Livechat<\/strong><\/a>, presente sulla homepage del nostro sito: <strong>veste grafica rinnovata e ottimo supporto commerciale, come sempre!<\/strong><br>Una chat seguita dai nostri consulenti commerciali, pronti a consigliarti i servizi pi\u00f9 adatti alle tue esigenze o a rispondere alle tue richieste, indirizzandoti verso le soluzioni ottimali.<\/p>\n\n\n\n<p>Per configurare correttamente la nuova livechat ci siamo rivolti a <a href=\"https:\/\/schiocco.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Federico Schiocchet<\/a>, un web developer che ci ha seguito in ogni passaggio, confezionando una <strong>chat veloce e responsive<\/strong>. Il progetto di Federico si chiama <a href=\"https:\/\/board.support\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Support Board<\/a> e offre una chat intelligente, con un\u2019elevata personalizzazione anche nell\u2019automazione. Combinando l\u2019intelligenza artificiale di <a href=\"https:\/\/board.support\/dialogflow\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Dialogflow<\/a> con i dati di WordPress o altri software \u00e8 possibile garantire una comunicazione <em>smart <\/em>con gli utenti.<br>Da sottolineare che anche il supporto viene erogato in lingua italiana.<\/p>\n\n\n\n<p>Abbiamo chiesto a Federico cosa secondo lui differenziasse <em>Support Board <\/em>dalle altre chat virtuali:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-pullquote\"><blockquote><p><em>Ho sviluppato Support Board principalmente perch\u00e9 sul mercato non era presente nessuna chat che permettesse personalizzazioni via codice, che rispettasse la privacy e che avesse funzionalit\u00e0 avanzate come i chatbot, un metodo comunicativo in costante ascesa. Integrata con WordPress, Slack, Dialogflow e PHP, offre molte features ad un prezzo ragionevole.<\/em><\/p><\/blockquote><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:77px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Foto-Federico-2.jpg\" alt=\"Nuova Livechat: supporto commerciale immediato\" class=\"wp-image-199941799\" srcset=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Foto-Federico-2.jpg 500w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Foto-Federico-2-300x300.jpg 300w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Foto-Federico-2-150x150.jpg 150w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Foto-Federico-2-360x360.jpg 360w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>In Shellrent abbiamo deciso di riservare ai clienti un supporto quanto pi\u00f9 diretto possibile, senza ricorrere a meccanismi di automazione. Preferiamo gestire ogni richiesta ad hoc, offrendo consulenze specializzate.<br>Tra i vantaggi riscontrati fin da subito troviamo la <strong>velocit\u00e0 di caricamento che ci permette di rispondere alle singole richieste nel minor tempo possibile<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Come utilizzare la nuova livechat?Vai alla <a href=\"https:\/\/www.shellrent.com\" target=\"_blank\" rel=\"noreferrer noopener\">homepage<\/a> del nostro sito e clicca sull\u2019icona della livechat in basso a destra;<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"571\" src=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Chat-icona-1024x571.png\" alt=\"Shellrent\" class=\"wp-image-199941803\" srcset=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Chat-icona-1024x571.png 1024w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Chat-icona-300x167.png 300w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Chat-icona-768x428.png 768w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Chat-icona-360x201.png 360w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Chat-icona-1536x857.png 1536w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/Chat-icona.png 1657w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Inserisci il tuo nome e l\u2019indirizzo e-mail per iniziare a chattare con i nostri consulenti commerciali.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"416\" height=\"751\" src=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-1.png\" alt=\"Shellrent\" class=\"wp-image-199941804\" srcset=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-1.png 416w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-1-166x300.png 166w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-1-360x650.png 360w\" sizes=\"(max-width: 416px) 100vw, 416px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Una volta entrato, potrai iniziare a chattare con uno dei nostri operatori commerciali, che sapranno rispondere a tutte le tue domande.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"399\" height=\"613\" src=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-2.png\" alt=\"Shellrent\" class=\"wp-image-199941805\" srcset=\"https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-2.png 399w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-2-195x300.png 195w, https:\/\/www.shellrent.com\/blog\/wp-content\/uploads\/2020\/11\/CHAT-2-360x553.png 360w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abbiamo lanciato la nuova Livechat, presente sulla homepage del nostro sito: veste grafica rinnovata e ottimo supporto commerciale, come sempre!Una chat seguita&#8230;<\/p>\n","protected":false},"author":8,"featured_media":199941807,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-199941792","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-breaking-news"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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