Telephone technical assistance hours
To contact Technical Support, call +39 0444 321155 and select key “1”.
Monday - Friday
From 9:00 to 18:30 (CET)
From 9:00 to 13:00 (CET)
From 14:30 to 18:30 (CET)
Levels of assistance
Our Technical Support covers different levels of assistance based on the service chosen: the goal is to provide you with maximum support to meet your needs.
See the table below for more details.
What our assistance includes
The table summarizes the various interventions that our team of technicians carries out.
Each type of intervention is marked with a different color that indicates its category.
Plus assistance: immediate response to your needs
It allows you to be followed by our experts in a privileged way, thanks to this package you will have at your disposal a technician who will support you in the use of our Services.
Trust our experts to optimize your IT infrastructures, improving the efficiency, security and operational continuity of your business.